012 661 2732 | 071 365 3388

admin@cybercreations.co.za

       

Frequently Asked Questions - General

General

How long is a rope.

The short answer: Our prices depend on so many factors, it’s impossible to say in one sentence.

The long answer: To get a better idea of the cost of what you want to build, give us a quick phone call. We’ll ask you a few questions about the nature of the site, what sort of interactivity the site will have, your graphic design needs, etc. Then we’ll be able to give you a ballpark figure. If you’re still interested, we’ll come to your place of business and come up with a firm quote.

If you talk to a web developer who gives you an instant quote, run away! Imagine telling someone you want a car and having them immediately giving you a price for that car. Any fair and honest car salesperson would want to know the make, model and engine type of the car you’re looking to purchase, right? The same goes for building web sites. Depending on the features you want for your web site, the cost can be anywhere from a few thousand rand to a few million.

Absolutely! In fact, we encourage it. We build your website on your server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn't quite the way you envisioned it or if you've changed your mind. Once your site is ready and you have provided your approval, we release it live on your server and submit your URL to the major search engines.

We give as much latitude as we possibly can. After you've identified the general format and color schemes of your preferred design, we'll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.

Yes. Our web design and development service includes configuration of your email accounts, detailed monthly traffic reports and basic search engine optimization services. Basic SEO includes submission of your site to the major search engines, and the setup of your primary metatag information (Page Title, Description and Keywords). Additionally, your site is built from the ground up with search engine friendly technologies and methods.

We’ve seen those ads on the side of the road, too... Be wary of anyone who says they’ll build you a web site or sell you a car for R20 000. There’s a possibility they’ll take your money and run. What’s more likely is that they’ll take your money and then build your site with a template. They may have a lot of templates to choose from, but they’ll all be rather generic.

REMEMBER YOU GET WHAT YOU PAY FOR

They’ll ask you for five pages of text and then slap it into a template and that’s it. You can’t have custom graphic design; you can’t have any interactivity; your site won’t be optimized for search engines and it will look like a well R600 site.

Remember, a consultation with Cyber Creations is always free and we just might be able to prevent you from wasting thousands of rands.

The length of time it takes to create a fully functional website is based on several factors. Custom design work can take anywhere from 1 - 4 weeks, depending on the complexity of the design and the number of revisions you require. The development phase requires for these sites need an additional 2 weeks, depending on the number of pages, and the functionality required. Of course, these are general guidelines, and we will make every effort to meet the timeframe you have in mind. Smaller websites can be completed in 2 weeks.

We build the majority of our websites on the open-source Content Management System (CMS) platform called Joomla but also do static html and hard programming.

For small projects, 60% of the quoted amount must be provided prior to beginning work, with the remaining payment due upon completion of the project or via progress invoices. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the design of the operating system, with the final third due upon completion of the project.

Yes! For one time changes, we will provide you with an estimate before beginning the work and charge at our standard hourly rate of R350 per hour. If you anticipate regular needs for maintenance, one of our Ongoing Maintenance Plans may be more cost-effective for you.

We offer three options for maintaining and refreshing your site content. We don't care which option you choose, but we strongly encourage you to update your site regularly.

The Pay as You Go Plan: Call us when you need to add to or make a change to your content. We'll complete your request within 48 hours, and bill you at our standard hourly rate. Urgent requests can generally be completed within a few hours for an additional charge.

Ongoing Maintenance Plan: Sign up for one of our ongoing maintenance plans @ R550 per month, and you'll receive a discount on our standard rates.

Content Management System (CMS): Sign up for one of our ongoing CMS maintenance plans @ R650 per month, and you'll receive a discount on our standard rates.

Yes. We include copy writing and editing in all of our proposals. We also build your sitemap and help structure the foundation of your website in the planning stages.

Services

  • Web Design
  • Graphic Design
  • Business Solutions
  • SEO Marketing
  • Web Hosting
  • Content Writing
  • Programming
  • Development

Get In Touch

   

 

Phone: 012 661 2732

Mobile: 071 365 3388

admin@cybercreations.co.za